We calculate fees based on scope, complexity, and projected resources, then present a transparent proposal.

Engagements range from two weeks for focused audits to several months for comprehensive transformation.

Yes, we remain actively involved until solutions are fully operational and staff are confident.

At Aloha Sunshine Cleaners, we take our responsibility to your home seriously. If you notice damage or believe an item is missing following a service, please notify us as soon as possible so we can document the concern, review the circumstances, and communicate with you about next steps. We recommend securing cash, jewelry, important documents, and other high-value personal belongings before your appointment. Any resolution will be handled based on the facts, applicable policies, and relevant law.

Yes, you can request additional household services such as washing and folding laundry, changing bed linens, making beds, or folding towels. These tasks are subject to availability and must be agreed upon before your appointment. Additional charges may apply depending on the workload, supplies, and time required.

Window cleaning may be available as an additional service. Please specify whether you need interior glass, exterior glass, window tracks, screens, or detailed window treatments. Exterior windows at height, difficult-to-access glass, and specialty window treatments may require a separate assessment and quote.

Pressure washing may be requested for suitable exterior surfaces, such as concrete driveways, walkways, patios, and other approved areas. Pricing depends on the surface, square footage, access, and condition. Some materials require soft washing or another specialized cleaning method to avoid damage. Exterior cleaning is quoted separately from standard residential cleaning.

Pool care can be requested as an additional property service, subject to availability and confirmation of the exact scope. Pool skimming, debris removal, water chemistry testing, chemical balancing, equipment maintenance, and repairs are different services and may require a qualified pool-care professional. We will clarify what can be accommodated before confirming your request.

You may request landscaping and outdoor maintenance, such as basic yard cleanup, leaf removal, or other approved services. Mowing, trimming, irrigation work, tree care, and specialized landscaping depend on availability and scope. These services are quoted separately and are not automatically included in your house cleaning appointment.